FAQ's
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Are you available for commercial assignments?
Yes - Please direct all commercial enquiries to Jim on our contact page. -
How long does it take to get my print produced and shipped?
We have an average production turnaround of 10 business days. Timelines may vary slightly during holiday periods. -
Where do you ship?
We ship via Canada Post. They deliver our fine art gallery prints to more than 190 countries worldwide. -
How is my print shipped?
Un-framed images are shipped in a protective tube. Dry mounted, framed and canvas images are shipped via best practices. -
How do I track my order?
Once your order has been shipped, you will be provided with a tracking number. The shipping transit times vary depending on the destination. -
What happens if my print arrives damaged?
We always make sure to pack your order in heavy-duty crush-resistant materials. Each print is painstakingly packaged to ensure safe delivery. However, accidents do happen. If your package arrives damaged, please make a claim through Canada Post and then we will replace it at no extra cost.